Spedizioni e consegna

INTERNATIONAL TAXES AND CUSTOMS DUTIES

Within the European Union: No additional cost or duty will be applied to products marketed within the EU. Customers shall not pay anything upon delivery. Outside the European Union: Shipments outside the EU can be subject to import taxes or customs duties. These duties are solely borne by the recipient, who must pay the due amount to the freight forwarder or competent authority. Note: shipments to the United States, as indicated above, are subject to customs duties and import taxes. Moreover, US customs require the recipient’s Social Security Number or Non US Citizen Import Number – CBP Customs Border Protection Assigned Number. Failure to clear customs: In order to ensure the parcel customs clearance, the customer must provide all the information required and/or pay the relative fees. Failure to clear customs will result in the parcel being returned to our warehouse. For further information, see our return policy.

RETURN POLICY

The products must be returned within 30 days from delivery. The products must not have been worn and washed or altered in any way. The returned products must carry their original labels and be in their original packaging. It is mandatory to complete the return process (see below for further details).

CHANGING COLOUR AND/OR SIZE

Note: Some products are available in one size/colour/length. Therefore, these products cannot be changed for other sizes, colours, or lengths. To change these products with a similar one, please contact our customer service (online@tabarro.it). Who pays for the shipment? Costs for retuning the product(s), either via courier or post, will be borne by the customer.Artigiana Sartoria Veneta 1968 S.r.l will bear the shipping costs for the new product(s). When will the product be changed? Your new product(s) will be shipped once we receive the original product(s).

REFUNDS

How much will the refund be? The shop will bear the refund administrative costs. On the other hand, costs for shipping the product, either via courier or post, will be borne by the customer. Therefore, the refund will be equal to the value of the returned product. How will the money be returned? (1) The shop operates within the European Union; therefore, every transaction is converted to Euro following the customer’s payment. For payments made with any currency other than Euro, Artigiana Sartoria Veneta 1968 S.r.l returns the amount in Euro; therefore, the conversion to the foreign currency is calculated using the exchange rate that is applicable on the day the refund is made. Exchange risks will be borne by the customer. (2) The returned products paid via bank transfer are refunded via bank transfer. In order to be refunded, the customer must provide our customer service (online@tabarro.it) with their bank details. The data required are IBAN and name of the account holder. When will the refund take place? The refund will be processed as soon as we receive the returned product at our warehouse. Please note that if the payment is made via credit card, the refund can take up to 4 weeks to be visible in your bank statement. The refund will be added to your bank.

CUSTOMER SERVICE

For questions related to online purchases, please contact our customer service (online@tabarro.it).

ADDRESS

Artigiana Sartoria Veneta 1968 S.r.l Via Meucci 16 30035 Mirano (Venice) tel. +39 0415728454